How do I get a refund from Qantas?

Suppose you cancel your ticket but don't know about the refund process. If yes, no worries, you are in the right place. In this article, you will read about How do I get a refund from Qantas?; you will also know about the refund process and policy. When you know about this, you will get your refund. If you want a refund from the airline, you can contact the customer service expert team, or you can do it online, and you can fill out the refund form and get it.

Ways to get a refund from Qantas Airways

  1. Online

When you get a refund from Qantas Airways online, but you don't know how you will get a refund online, here are some steps that you can take. You will get a refund from the airline when you use these steps. Here are some steps:

  • Go to the official website of Qantas Airways or call 1800 177 474
  • Click on my bookings.
  • Enter your six-digit reservation number along with your first and last name.
  • Now, click on the cancel option.
  • After clicking on the cancel option, you have to click on the refund option at the same time.
  • When you click on the refund option, the request has been made for your refund.
  • Now, you will get a link via email or text where you can track your refund status.
  • You will get your refund within 20 days in your payment mode.
  1. Via Refund Form

The passenger can use the refund form when they want their refund from the airline. To use the refund form, passengers must visit the airline's official website, scroll down the website, click on the form option, and select the refund form; after that, they must provide all the required details. When passengers provide all the details, they have to click on the submit option. Now, the airline will give you a refund within working days.

Qantas Airways refund policy

If you get a refund from Qantas airways, you should know about a refund policy and process after that you will get.

  • If the ticket part is not used, you will get a refund from Qantas Airways within 20 business days.
  • When the airline cancels the ticket, they will give a full refund to you.
  • When the passenger books their flight with a classic flight reward, the passenger will not get any refund from the airline.
  • When you or the airline cancel the ticket due to covid-19, you will get a full refund.
  • Passengers also get a full refund when the airline delays the flight.
  • If you have a non-refundable ticket, you will not get any refund from the airline.
  • When you have purchased a refundable ticket, you will get a full refund from airways in your payment mode.
  • If you cancel your flight within 3 hours of departure, you cannot claim any refund from the airline.
  • If you have a non-refundable ticket and the airline cancels the flight, you will get a full refund.
  • You will get a full refund if you make the booking from the airline website.
  • When you use the other website or online apps for reservation, you have to contact them for your refund directly, and the airline will not provide you any refund.
  • When you apply for a refund, you will get it within 20 working days of your payment mode. If your payment mode is cash, you will get your refund within 21-30 days.

How long does it take Qantas to process a refund?

The airline will take 20 working days for a refund if you made the payment through net banking. If you made the payment via cash or cheque you will get your refund within 25 days. If the case is complicated the airline will take time to process your refund.

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